Terms of service

BUSINESS NAME: AQUA ECOM LIMITED
BUSINESS NUMBER: 78048826
BUSINESS ADRES: WORLD TRUST TOWER. STANLEY STREET 50. HONG KONG CENTRAL

1. Your Orders

• By placing an order, you offer to buy our products

• We accept your order when we dispatch it (you'll get a confirmation email)

• We may cancel orders if there's a pricing error or stock issue

2. Prices & Payment

• All prices include UK VAT where applicable

• We accept: Visa, Mastercard, American Express

• Your payment is processed securely - we never see your full card details

3. Delivery

• UK Mainland: Free delivery on orders over £60

• Dispatch: Orders before 11PM ship next working day (Mon-Fri)

• Delays: Sometimes happen - we'll keep you updated

4. Returns & Refunds

• 14 Days: Free returns for any reason (unused items)

• 365 Days: Return for store credit (unused items with receipt)

• Faulty Items: Contact us within 30 days for replacement/refund

5. Product Use

• Outdoor gear should be used as intended

• Check product specifications before use

• We're not liable for accidents from improper use

6. Your Account

• Keep your login details secure

• You're responsible for activity under your account

7. Website Use

• Don't copy our content without permission

• We may update the website anytime

8. Our Responsibility

• We're not liable for:

  • Minor product variations (colors, etc.)

  • Events outside our control (delays, etc.)

  • Indirect damages from product use

9. Changes to These Terms

• We may update these terms occasionally

• Continued use means you accept the changes

10. Contact Us

For any questions about these terms:
📧 Email: info@gardenandcamp.com